Privacy Policy – METRIX SUPPORT SERVICES
This website is operated by METRIX SUPPORT SERVICES, which serves as the data controller responsible for your personal information.
At METRIX SUPPORT SERVICES, we value your interest in our website and services. Your privacy matters to us, and we want you to understand how we collect, use, and safeguard the information we receive from visitors to our site. Please note that certain sections or pages of the website may have additional privacy terms applicable to specific services or features.
1. Information Collection and Usage
When you visit our website, our servers automatically collect certain technical information to enable communication between your device and the site. This includes:
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Number of visits
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Pages or sections accessed
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IP address (assigned by your Internet Service Provider)
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Browser type (e.g., Chrome, Firefox, Safari)
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Domain type
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Date and time of your visit
This data is used solely for analytics and system administration purposes and does not contain personally identifiable information (PII).
If you interact with our website by submitting forms, placing orders, entering promotions, or customizing your experience, we may collect personal information such as:
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Name
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Email address
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Phone number
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Mailing address
We use this information to:
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Provide requested products and services
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Process payments and manage billing
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Communicate updates or relevant offers
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Improve customer service and internal operations
For our employees and contractors, personal data may be used to manage HR-related resources and internal systems.
2. Cookies and Local Storage
We may store small data files known as cookies on your device to enhance your browsing experience. These cookies:
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Help remember your preferences
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Reduce the need to re-enter information
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Improve site performance and usability
You may clear or block cookies at any time via your browser settings.
We may also use third-party advertising technologies to show ads on other websites. These systems may store non-personal data (excluding names, emails, etc.) in a cookie to track and optimize ad performance.
3. Third-Party Links
Our website may contain links to external websites not controlled or operated by METRIX SUPPORT SERVICES. We are not responsible for the privacy practices of these sites and encourage you to review their individual privacy policies before sharing any personal data.
Likewise, websites linking to ours may not follow our privacy practices.
4. Sharing Information with Third Parties
In order to fulfill orders and maintain our services, your information may be processed or passed through third-party providers (e.g., payment processors, delivery services, data analytics platforms). These partners are authorized to use your data only to the extent required to perform their services and are not permitted to use it for unrelated purposes.
We do not sell or distribute your personal data to third parties for marketing purposes.
Your personal information may also be shared within our affiliated companies across the United States for internal business operations.
5. Managing Your Personal Information
If you’d like to access, update, or request deletion of your personal data, you may contact us via the email address provided below. Please include context or reference (e.g., order number, service request) to help us fulfill your request accurately and in a timely manner.
6. Conditions of Use and Legal Disputes
By visiting and using our website, you agree that your use and any privacy-related disputes are governed by this Privacy Policy and our Terms and Conditions, including applicable limitations on liability and dispute resolution methods.
7. Policy Updates
METRIX SUPPORT SERVICES reserves the right to update this Privacy Policy at any time. Significant changes will be posted here. Continued use of our website following any updates will be considered your acceptance of the revised policy.
We encourage you to review this page periodically to stay informed about how we protect your data.
8. Contact Us
If you have questions about this Privacy Policy or your interactions with our site, please contact us at:
METRIX SUPPORT SERVICES
Address: 1808 Newcastle Rd, Windsor Mill, MD 21244, USA
Email: info@metrixsupportservices.online